Privacy policy.

Privacy Policy

At LifeHouse Care, your privacy matters. This Privacy Policy outlines how we collect, use, store, and protect the personal information you provide through our website.

1. What We Collect

We may collect the following personal information when you use our website:

  • Your name and email address (when you sign up for our newsletter or contact us)

  • Any other information you choose to provide in a message or form submission

2. How We Use Your Information

We collect and use your information to:

  • Send email updates about our projects, impact, and ways to get involved

  • Respond to messages and contact form submissions

  • Improve our website and user experience

We will never sell, rent, or share your personal information with third parties for marketing purposes.

3. Email Communication

If you sign up for our newsletter, you can unsubscribe at any time by clicking the link in the footer of any email. We only send emails with your permission, and we keep messages relevant and respectful.

4. Data Storage & Security

Your information is securely stored using trusted third-party services (such as Squarespace or email marketing platforms). We take reasonable steps to protect your data from misuse, loss, or unauthorised access.

5. Cookies

Our website may use cookies to help improve your browsing experience. These do not store personal data and are used only for basic website functionality and analytics.

6. Your Rights

You have the right to:

  • Request access to your personal information

  • Ask us to correct or delete your information

  • Withdraw your consent at any time

To make a request, please contact us at hello@lifehousecare.com.au